We've received notice regarding compromised cards. If your card was one of the cards compromised you will receive a letter notifying you that a new card and pin have been issued. You will receive your new card and pin in 10-14 business days. You have the option to close your existing debit card immediately or wait until your new card arrives.
Note: The notification that we received did not contain the name of the Merchant that was compromised nor what card information may have been obtained through the compromise. We at Russell Country are proactive and opt to issue our Cardholders new cards as a precaution.
Please feel free to call us if you have any questions or concerns. 1-800-772-4343